Our postal address is: Video Protection Alliance Services, LLC PO Box 322 Cream Ridge, NJ 08514-0322 United States
We can be reached via e-mail at info@videoprotectionalliance.com mail, at the above mailing address, or by telephone at +1-866-251-2631.
Protecting your privacy is important to us. We hope the following statement will help you understand how Video Protection Alliance Services, LLC ("VPA") collects, uses, and safeguards the personal information and/or provide to us on our website, videoprotectionalliance.com (the "Site"), and/or download content from the Site or using any other service or application provided by the Site (the Site services, including, but not limited, the Online Settlement Service, are collectively referred to as the "Services"). This policy explains the personal information we collect on the Site, how we use it, and when it is shared with third parties. This policy applies only to information collected and received by the Site and does not apply to information we receive through other means.
By accessing, browsing, or utilizing this Site you are accepting this Privacy Policy without limitation or qualification, and you acknowledge that any other agreement between you and VPA concerning the subject matter herein is superseded by this Privacy Policy. If you do not agree to this Privacy Policy, you should not use this site. If you have questions regarding this Privacy Policy or feel that VPA is not abiding by this policy, please contact us at the address and telephone number provided above.
Information We Collect
When you visit our website, we may collect certain information about your visit, such as the name of your internet service provider and the Internet Protocol (IP) address through which you access the internet; the date and time you access the website; the pages that you access while at the website and the internet address of the website from which you linked directly to our Site; the server your computer is logged onto; your browser type (e.g., Internet Explorer, Firefox, Safari, Opera); and whether you responded to a VPA banner ad or e-mail. This information is used for the operation and improvement of our website, as well as for measuring response rates to banner ads and e-mail offers.
We do not collect your e-mail address unless you provide it to us voluntarily. We may collect other information volunteered by you, such as survey information and/or Site registrations. If you use online ordering features to purchase products from us through the Site, we will require you to enter personal information, such as your name, address, e-mail, telephone number and relevant credit card information. This also will result in you automatically being registered in our customer database. We may use this information to notify you about updates to the Site and to supply catalogs or other information.
If you supply us with your postal address online you will only receive the information that you requested when you provided us your address. Persons who supply us with their telephone number online will only receive telephone contact from us with information regarding orders they have placed online. We do not partner with or have special relationships with any ad server companies.
Site Usage Information/Cookies
We use "cookies" on the website. A cookie is a small piece of data that is stored on a visitor's hard drive that allows improved access to VPA's Site and identifies repeat visitors. Cookies also allow us to track the interests and preferences of visitors to the Site without knowing their personal information or identity. We gather this aggregate, non-personal, demographic information and use it to make the site more appealing and functional to our visitors. This data does not identify you individually and may be shared anonymously with other third parties outside of VPA.
Cookies also allow us to record session information, such as items that consumers add to their shopping cart.
We may also partner with a third party delivery service and a credit card processor that will require us to share contact, shipping and billing information with them in order to accurately process and deliver your order and/or payments. The parties are not allowed to use or share this information for purposes other than processing your order.
Registration for Online Products and Services
In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal information, including your e-mail address and credit card number, for purposes such as correspondence, Site registration, checking your account status online, making a purchase, participating in online surveys, and enabling us to provide an online product or service to you in an efficient manner.
If you are known to us as a registered VPA online customer, we may combine information about your use of the Site and the online product or service you utilize with certain other online and offline information we have about you as a VPA customer and information you have provided to us as well as information available from external sources, such as census bureau data, in order to customize your online experience and present you with relevant online and offline offers and updates. We also use a "cookie" to enable our server to recognize you as a registered VPA online customer when you re-enter our site.
Information Shared
We use third party suppliers and service providers to host and manage the website and to support and process any credit card orders, and we may make personal information available to such third parties to the extent necessary to effectively and accurately host and manage the website or to provide other services to us.
We may use personal information to provide you with more effective customer service, to improve the website and any related VPA products or services, and to make the website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the website to your particular preference or interests. We do not and will not sell, rent or distribute personal information collected online to other vendors, companies, entities or organizations to independently solicit you for information, goods, or services. We may share information with third party suppliers and service providers to ship customer orders, respond to specific customer requests, or obtain their professional advice on how to improve our product and service offerings.
If you have provided your e-mail address to us or to a company we have partnered with to make their products and services available to you, we may send you e-mail offers. We may also send you e-mail offers if you have provided your e-mail address to a third party and have actively chosen or requested, on an opt-in basis, to receive e-mail offers from other parties. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as census bureau data. These e-mail offers come directly from VPA. You can opt out from receiving e-mail offers from VPA as described below in the section, "Declining E-mail Offers."
VPA may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with legal requirements or legal process served on us, (b) protect and defend the rights or property of VPA, the website and websites of out affiliates; or (c) act in urgent circumstances to protect the personal safety of our employees or agents, users of our products or services or members of the public.
Declining E-mail Offers
VPA provides customers with an easy means to decline receiving e-mail offers. Although some customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the e-mail and informing us of your preferences. All e-mail offers that you receive from VPA will inform you about how to decline receiving further e-mail offers. Additionally, you may set or change your e-mail preferences online at any time.
Online Settlement Service
The Site offers an Online Settlement service (the "Settlement Service") that provides a fast, secure, and convenient way to settle copyright violations online, and we would like you to be aware of how we protect the information the Settlement Service stores and uses. When you register for the Settlement Service, we request that you supply us with information necessary for this service to function. This information includes your name, telephone number, billing address, e-mail address, and the account number and expiration date of the credit cards you choose to place in the Settlement Service. Security is an important feature of the Settlement Service. All of the information you provide to us in connection with the Settlement Service is stored on a VPA secure server and protected by firewalls. From time to time VPA may use information you have provided to us as well as information purchased from others to develop customized offers you may find of interest. We provide you with the ability to set e-mail preferences should you wish to decline receiving e-mail offers.
Security
When you submit information to us, it is protected both online and offline. Whenever sensitive information is transmitted, such as credit card information, it is encrypted and sent securely, which can be verified by looking in your web address bar at the top of your screen for the letters "https" at the beginning of the address, as well as in the bottom right corner of your screen for a closed padlock icon. We, or our third-party providers, operate secure data networks protected by industry standard firewall and password protected systems. Credit card information is protected by encryption, firewall, and password protection technology. We maintain appropriate physical, electronic and procedural safeguards to guard the integrity and privacy of these networks and your personal information. While we cannot guarantee there will never be a security issue, we and our agents and service providers that have access to your personal information carefully guard against the loss, misuse, or alteration of the information we collect on the Site.
Despite these reasonable efforts, you should be aware that transmissions by means of the Internet cannot be guaranteed to be 100% secure. Accordingly, we will have no liability for disclosure of your information due to errors or unauthorized or improper acts.
Linked Internet Sites
You should be aware that other Internet sites to which you link from the Site might contain privacy provisions that differ from the provisions of our Privacy Policy.
Changes in Our Privacy Policy
We reserve the rights to change, amend, adjust, add to or delete from our Privacy Policy from time to time, as necessary and without notice. Further, from time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If this policy changes, we will post the policy changes to our Web site. If you are concerned about how your information may be used, you should check back at the Site periodically.
You may contact us at the addresses or telephone numbers provided above if you wish to:
Children's Privacy
We do not knowingly or willfully collect or use any personally identifiable information from children under the age of thirteen years. The website is intended for adults at least eighteen years old. Users of this Site who submit information to us represent that they are an adult and are at least eighteen years or older. If a child has provided personally identifiable information to this Site, please contact us at the address or telephone number provided above so that we may immediately remove the information from our records.
Disputes Subject to Arbitration
Except with respect to any dispute that involves intellectual property rights (which may, at the election of the party seeking remedy, be resolved under this paragraph), any dispute arising out of, or relating to, this Privacy Policy or the breach, termination or validity hereof must be settled by arbitration in accordance with the then-current American Arbitration Association (AAA) rules for arbitration of business disputes. Any court having jurisdiction may enter judgment upon the award rendered by the arbitrator. The place of arbitration must be Clarksburg, New Jersey. The arbitrator may award equitable relief in those circumstances where monetary damages would be inadequate. The arbitrator must follow the applicable law as set forth in the governing law section of this Privacy Policy. The decision of any such arbitrator will be final and non-appealable.
Governing Law, etc.
We operate this Site within the United States of America. Our online privacy practices are governed by the laws of the United States of America and the State of New Jersey, which may differ from laws in your city, state and country. By submitting your personal information to the Site, you consent to the transfer of your personal information to any country and its use and disclosure in accordance with United States and Nevada law. You agree that any dispute arising from or relating in any way to the Site or the Services not resolved in accordance with the section "Disputes Subject to Arbitration" will be brought exclusively in the Federal or State courts located in Monmouth County, State of New Jersey and you irrevocably agree to submit to the jurisdiction of such courts. Further, you agree to indemnify, defend and hold harmless VPA and its agents and affiliates against any claim, liability, expense or damages arising from or relating to your use of the Site. If any provision of this Privacy Policy is deemed unlawful, void, or for any other reason unenforceable, then that provision will be deemed severable from this Privacy Policy and will not effect the validity and enforceability of any remaining provisions.
Contact Us
If you believe that we have not adhered to this privacy policy, please contact us at the address or telephone number provided above, and we will use reasonable efforts to promptly determine and remedy the problem.
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